Mon Remplacement
// 2017
Overview
Hospital scheduling platform enabling practitioners to manage their replacements and shifts with ease.
Approach
The goal was to create an intuitive experience that drastically reduces coordination time while maintaining regulatory compliance in the medical sector.
Missions
UI Design
Overview
Mon Remplacement is a SaaS solution that transforms the management of medical replacements and shifts in France. The platform enables smooth coordination between over 500 hospital practitioners.
500+
98%
15k+
Context & Objectives
The Challenge
Hospital coordinators spent 12 to 15 hours per week manually managing replacements through phone calls, emails, and spreadsheets.
Last-minute cancellations created critical coverage gaps affecting care quality and staff well-being.
Key Objectives
Process
01
Research
Interviews with 25+ healthcare professionals to understand existing workflows.
02
Architecture
User journey mapping for both practitioners and administrators.
03
Prototyping
Weekly testing sessions with medical staff to refine the interface.
04
Design System
Multi-platform accessible component library.
Marketplace
Simplified shift exchange
The marketplace allows practitioners to propose shift exchanges or publish availabilities. Smart matching algorithms suggest compatible colleagues.
